Support
Our live chat connects you with a real agent in minutes. Divaspin’s live chat is available 24/7 for immediate help with account access, deposits and withdrawals, game issues, and quick troubleshooting. If you’re in the middle of a session or need a fast answer about a promotion, this is the quickest way to get back to playing.
Prefer email for full details or attachments
For detailed queries, documents, or account verification, email support@divaspin.com. Typical response time for email is within 24 hours, and you’ll get clear, step-by-step guidance tailored to your situation. If your request needs follow-up, the agent handling your ticket will keep you updated until it’s resolved.
Phone support and regional options
Divaspin provides phone support and local callback options in select regions. If a phone line is available for your country, you’ll find the number and expected hours on the Support page. When phone support is offered, expect a prompt callback or short hold time during business hours.
Fast answers in the Help Center and FAQs
Before contacting support, try the Help Center for instant answers. The FAQ covers common topics like account registration, verification requirements, deposit and withdrawal methods, bonus rules, and game contributions toward wagering. Browsing the Help Center often resolves simple issues in seconds so you can get back to the fun.
What our team can help you with
The support team handles a wide range of requests, including:
- Account setup, password resets, and identity verification
- Deposits, withdrawals, and payment-method questions
- Bonus and promotion eligibility, wagering, and restrictions
- Game rules, technical issues, and live dealer problems
- Responsible gaming support and self-exclusion requests
Agents are trained on the casino platform and common payment rails, so they can explain transaction timelines for methods like bank transfer, card, e-wallets, and cryptocurrencies.
Security, privacy, and clear next steps
When you contact support about sensitive issues, agents will guide you through secure verification steps to protect your account. Any requests for documents or verification will be processed confidentially and only to complete the task at hand. If a request affects your account balance or withdrawal, the team will outline expected timelines and any steps you need to take.
Friendly, knowledgeable help when you need it
We aim for quick, courteous, and accurate responses. Whether it’s a question about a welcome bonus, a deposit that didn’t arrive, or a game that froze, the support team will treat your issue with priority and keep you informed until it’s sorted. If you want to review rules and eligibility before contacting us, see our terms and conditions
If you can’t find the answer right away, reach out via live chat or email—our team is ready to assist and make sure your experience at Divaspin runs smoothly.